The FAQ module in Creative Content management system allows you to share information from your website or Intranet with an enterprise-grade knowledge base, reducing customer support, improving staff productivity and eliminating time wasted searching for information across disparate systems such as shared folders and paper documents.

The web-based self help FAQ interface makes it easy for customers to find answers to their own problems instead of submitting emails or calling your support department. You can, add, edit, delete frequently asked question by your customers and categorize them under various services.

You reduce staff training time significantly and give new staff members a “hands on” approach to learning online from website.